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TrustRadius
TrustRadius for Buyers

TrustRadius for Buyers

Overview

What is TrustRadius for Buyers?

TrustRadius delivers the most credible B2B technology decisioning platform, helping buyers confidently make decisions with comprehensive, vetted product information and customer-generated content.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Video Reviews

11 videos

TrustRadius For Buyers Review: Allows Professionals To Assess Prospective Software In New Light
03:06
rustRadius For Buyers Review: TAllows Professionals To Interpret Use Of Product Before Purchase
03:14
TrustRadius Buyer Review: Andrii Lokshyn's Journey to Trustworthy Software Purchases
11:54
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Pricing

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Free

$0

Cloud

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is TrustRadius for Buyers?

With more than 500,000 reviews and ratings provided by 100% verified users, TrustRadius is the trusted source for business technology buyers looking for product information and feedback from other professionals like them. You can find not only user feedback, but also transparent pricing, interactive demos, and preliminary access to security documentation as well as streamline decision making across the buying committee with research boards.


TrustRadius for Buyers Features

  • Supported: Read and watch reviews to get user perspectives on how products perform for different use cases.
  • Supported: Find and evaluate products that best fit buyers’ needs through research boards. Buyers can gather and evaluate all of their research, collaborate with their team, and combine the collective wisdom of TrustRadius' community with their specific needs to arrive at the perfect software for their organization.
  • Supported: Use our search and advanced filters to find reviews from people like you, on the topics you care most about.
  • Supported: Compare products head-to-head based on key features and attributes.
  • Supported: Explore TrustMaps - 2x2 charts that plot products by user satisfaction and the frequency with which they are researched on TrustRadius.com.
  • Supported: Discover new products, learn about different technology categories, and see who's captured Top Rated and other awards in their respective industries.
  • Supported: Share your own feedback on the products you use at work.

TrustRadius for Buyers Competitors

TrustRadius for Buyers Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported LanguagesEnglish
Security

Frequently Asked Questions

TrustRadius delivers the most credible B2B technology decisioning platform, helping buyers confidently make decisions with comprehensive, vetted product information and customer-generated content.

TrustRadius for Buyers starts at $0.

Gartner Peer Insights, G2 for Buyers, and Peerspot are common alternatives for TrustRadius for Buyers.

Reviewers rate Usability highest, with a score of 8.2.

The most common users of TrustRadius for Buyers are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(407)

Attribute Ratings

Reviews

(1-25 of 50)
Companies can't remove reviews or game the system. Here's why
Sushil Arya | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We gather the reliable Reviews and see the feedback provided by the reliable users. It is very helpful for us as the same minded people provide the feedback providing the real case scenes this will give us the good blueprint while we are making the decisions to purchase software
  • Reliable feedback from genuine users
  • Creating competition in the market
  • Number of Software products is much
  • Cost of the software can be visible
  • User interactive can be better
  • Countries wise sorting can be provided
In our organisation we can buy the software as per the domain requirements like we are in fintech environment so trust radius helps us provide the software products reviews by those people whom are in the same domain.This will helps the organisation to build the business in the right direction
Nilay Shah | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
  • The authenticity of the reviews
  • The searching of applications and softwares
  • Precise and Easy to Read Reviews
  • Direct integration of buying software
  • More marketing
  • Vendors section's UI should be improved
I am giving TrustRadius for Buyers a rating of 8/10 because it is very easy to locate or search for a review of software or product. Other than that, the user interface of TrustRadius for Buyers is really beautiful. I feel there is space for some improvements like the UI in "for vendors" section and the marketing and hence deducted two points out of 10.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Many reviews.
  • Detailed input from other users.
  • Recommendations for other products.
  • Ease of navigation.
  • Clean UI.
  • Nothing, when researching a new product there is all the necessary information and the user's disposal.
I would highly recommend TrustRadius to someone who is researching a new product or software they need for their business. There is all the information a new customer would need such as reviews, videos, and other similar products, and everything is presented in a clean look. The page of a product does not look distracting or cluttered with unnecessary information. For someone who is looking for information about a new product, the TrustRadius page includes pricing and or fees associated with it. Overall, it is hard to not recommend TrustRadius to any business owner who is in need of researching a new product.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • The ability to find customer stories in our vertical.
  • Being able to connect with use cases and case studies for products we're evaluating.
  • TrustRadius for Buyers provides a consistent and reliable experience.
  • Since some reviews can be incentivized, it's hard to determine their legitimacy.
  • Some reviews are older and might not be relevant to the product if it has undergone a major design and functionality changes.
Generally speaking, the reviews on TrustRadius for Buyers are consistent, high quality, and reliable. The only point that makes me and others in my company question the transparency of some reviews is that reviewers are sometimes provided with tangible incentives to write reviews. Otherwise, we rely on TrustRadius for Buyers as one of the KPIs when evaluating a product to add to our tech stack or replace an existing one.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Abundance of reviews.
  • Short reviews with bullet points.
  • Clear distinction between pros and cons.
  • Lots of real reviews from real people.
  • Would prefer if Reviewer Sentiment + Reviewer Pros & Cons was higher on the page instead of Recent Reviews (would reduce scroll and make for faster reading).
  • Too much info on each review page - I only want to see Review Sentiment/Pros Cons/Detailed Reviews.
  • Move REVIEWS AND RATINGS section way higher on the page (takes a while to scroll to get to this section.
Because it's always nice to get a comprehensive overview of what others say about the software before purchasing.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • I like that the vetting process for reviewers is more rigorous than other platforms
  • The presentation of their reviews is well designed and easy to scan
  • Video reviews are offered
  • On individual product review pages making the sections more obvious - the header size is almost the same size as the body copy, so everything blends together. Add additional colors to highlight sections as well.
  • Improve the video review process. The automated process was hard to work with.
Overall it's a well-designed platform that is easy to use and credible.
Sara Erensoy | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • The detailed reviews
  • No ads
  • Their reviews are verified
  • More reviews
  • Ranking peoples reviews like Google does for google reviews
This is a very useful service because it helps me make purchasing decisions based on other people’s experiences and I get to learn the positives and negatives of a wide array of products as well as learn about other products that I might not have known about previously so it introduces me to other viable options.
Anabel Serrano Bargalló | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • opinions are very accurate
  • reviews are fully detailed and cover the whole product
  • users are professional users and so are their reviews
  • visual compare contrast of similar products
  • prices comparison between similar products in one unique screen
TrustRadius covers all my expectations in terms of a professional & reliable review of a product. I dont think there is any other platform with such an accurate information.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • You can rely on the reviews left here.
  • Reviewers are verified users.
  • A review [has to] pass a verification from TrustRadius.
  • Too much text required for providing feedback.
  • Can be more focused with simple questions.
  • Solution comparison should be more visible (ok if you are an experienced TrustRadius user).
It will definitely be recommended with confidence. TrustRadius inspires confidence that the reviews here are legitimate, verified, trustable.
December 02, 2021

Trusting TrustRadius

Phillip Li | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Good reference.
  • Experiences are shared.
  • User's opinions and comments help in the decision making.
  • I would like to see it more visible...when you search online it should pop up more.
  • I do like how many reviews are posted.
TrustRadius is excellent at posting opinions and experiences. I for one use them as tools to make decisions on software purchases. I think they fall short at this time on internet search exposure. It's not the first thing that you see... possibly because it's new? Maybe we need to give it more time to accumulate more reviews?
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Number of reviews for particular products.
  • Excellent review quality.
  • Virtually, the majority of applications are covered.
  • Update your selection list (application names).
  • Better search criteria.
  • Perhaps, a monthly spotlight on selected applications based on users' input or what is currently "hot."
This is a go-to site for product reviews. It is like purchasing from Amazon. Actual customer opinions/reviews are most valuable. Plus, IT people usually love to express their opinion in length, which is what you want before spending large sums of money on a product you never used before.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Easy to find reviews on related products and compare.
  • Reviews are well organized, easy to read and informative.
  • Reliable reviews.
  • Regular review follow up.
  • Some reviews are light on content and insight.
Trusted source for reviews of some very specific and potentially niche products.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Very Easy to Use
  • Well Organized
  • Reviews are very detailed
  • Cost breakdown can be hard to find
  • Asking questions for users
I am giving TrustRadius a 10 out of 10 because of the organization of the information that is provided. The information of all the reviews are displayed and formatted in the same format, so this gives the reader some formality. Reviews are very very solid, and are more than helpful. TrustRadius is a great source to use to validate some of your personal research about a software.
Matt Wipf | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • It is easy to browse the reviews.
  • It gives a social profile who left the reviews.
  • The team can be very helpful when doing research.
  • The home page on their website could use a makeover.
  • I really don't have anything negative to say about it.
The staff is helpful and I believe the reviews are honest. There are lots of reviews to browse from and if you have questions you can get more information on them.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • Contains a wide range of vendors
  • There is a wide range of features to grade.
  • TrustRadius did not cover all of the products & services from particular solution
I believe it is a reliable service that worked well for me. However, because I have only used it once, I do not feel very devoted and cannot base my opinion entirely on a single use of the service. If my experience continues to be positive, I will raise my rating.
June 22, 2021

Best Review Website

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Pros and cons section of the reviews
  • Intricate details asked in the reviews
  • Research reports to stay on top of industry trending products
  • Highlight the most useful reviews
For any business, investing in their app suite is a big thing and one can't go wrong with the selection of the software. TrustRadius helps in making informed decisions based on ease of use, pricing, customer support and other details related to a product - and all of this information via reviews by REAL people who've used the product already. What's better than hearing from the real users themselves?

TrustRadius helps in identifying upcoming products in the market. So when you have your budget reviews, you can always look up the table of the category of the software and re-consider to align with your budget.
Joseph Alleruzzo | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Easy to use
  • Lots of context
  • Authentic reviews
  • Nice user experience
  • Look to get better responses from users
  • Expand to more platforms and technologies
  • Have video reviews or presentations
I think TrustRadius is a very easy-to-use platform that is a low barrier to entry. You can utilize most and the tools and functions without a log-in. In addition, the user reviews are mostly very well put together and there is a good vetting process to ensure they are authentic. The competitive analysis capabilities are great as well.
Steffany Winkelmann | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Easy comparison
  • Ease of use
  • Quality of reviews
  • Cost comparison is difficult to discover
  • No ability to post questions for existing users to answer
While I’d love to see a few additional features become available, what it does offer is so valuable. Nothing is perfect and there are always ways to improve, but TrustRadius is the best out there.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Very user-friendly site
  • Great "snack-sized" reviews at the fore-front with more detailed reviews if you wish to look into a review further
  • Independent reviews from people across different businesses, from SMB to Enterprise, to different industries. Great to see how others are using it.
  • Hard to say. It's a pretty good site. TrustRadius is straightforward. You come to the site looking for reviews and comparisons and that is exactly what you get.
I find TrustRadius to have a "cleaner" and more bold user interface. It's easy to quickly read through several reviews and get a general idea of what people think of the software. It's such a basic thing but I really enjoy the "pros and cons" being color highlighted so you can easily see them at a glance.

Also, having review summaries to start with option to look at a full review by clicking through is great. You're not bombarded with a ton of information. If you see something that sparks your interest then it's easy to find a way to look further into it.
Jim Lombardi | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Scoring system
  • Verified Users
  • Resources
  • On categories...possibly add cost (eg High to Low) sort
The reviews are pretty good. As always, some are much more helpful and detailed so there is always a mixed bag of results. I like to use TrustRadius to validate some of my research as well and I can usually find someone that has addressed a particular area that I was questioning.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Pros and cons highlited are really usefull
  • Structure revisions, that help to compare different opinions
  • Great search engine
  • Some categories should have better and wider information, but I think that TrustRadius actively works on that
  • Pricing info is not complete in most cases
  • Featured scorecards could have better info, is not that helpful as it is
Honestly, it may have some improovements areas, but I don't know any other information provider that has this wide range of products and categories, deep of information and agnostic point of view based on your neutral gathering process. For sure is my first point of research to have valuable information in a glance.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Unbiased Reviews
  • Buyer Guides
  • Product Comparisons
  • Being taken away from the main page to read an entire review can be a little annoying.
TrustRadius has a large database of platforms and reviews, the product comparisons are useful and it can be used to introduce you to platforms you were unaware of through the "Alternatives" section. They also provide tips for how to approach product purchases and materials for communicating the importance of a platform/comparisons within your company.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Seemingly unbiased
  • Great user interface
  • Plentiful categories and scores and reviews
  • Hard to search reviews
  • Need more information on methodology of how reports are created - the buyer's guide focused more on the "how to buy" rather than methodology.
  • Lack of review summaries (like a word cloud or common themes)
TrustRadius provides the most reports and reviews, and provides both quantitative and qualitative testimonials and scoring. I am new to TrustRadius and cannot provide tips for other buyers.
Charles Kirkland | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Last updated. It's important to have recent reviews.
  • Reviewer's Company Size. That tells me if I am even in the right market. If it's out of the budget I can skip it.
  • Pros and Cons. Getting real reviews from people who use the software is the next best thing to buying, learning and reviewing it. We can now see if its a good fit by the company size and when it was updated.
  • Could Reviews be sorted by niche? I see the niche by the profile. But could I sort on that?
  • Is the client still using the software 3,6,12 months later?
  • Please make the font dark. https://screencast.com/t/FX7WQ26C The light gray is hard to read.
It's simple. Really, that's the key to being good. It's simple and easy to use. Zero marketing hype. Just real people talking about what they love and hate. What more can you ask for? Plus the people are real. Not some fake review with a stock photo. Other places seem to have reviews with more broken English. I want to make sure I see real people. I know I have said that a few times. But for me it's a huge deal.
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